Why a Features Page Is Not Enough
Every system shows a convincing feature list. The problem is the same word meaning different things: Ejar compatibility may mean complete lease data with status tracking, or just a field for the contract number.
Ten Questions
- How does the system support Ejar documentation? Ask to see complete lease data and the stored Ejar contract number and status; if a direct link is advertised, ask how it works and verify it.
- How is a partial payment applied to three overdue installments? Ask for a live demo, not an explanation.
- Produce an owner statement now. Over a minute means days lost monthly.
- Is a compliant e-invoice generated automatically on payment?
- Does it distinguish exempt residential from taxable commercial rent automatically?
- What can a collections employee see and not see?
- In what format can I export all my data if I leave?
- How many days until I record my first real payment?
- What is my total first-year cost including messaging, setup, and users?
- What happens to my bill if my units double?
Answers That Should Worry You
- Coming in the next update: buy what exists today
- We can customize it: means paid development and consultant dependency
- Setup requires our team: means you cannot adjust it yourself later
- Export is available as a report: a printed report is not data export
Demand a Live Demo With Your Data
Prepared demos always work perfectly because they were built to. Instead ask: enter one of my real properties with its units and one contract, then run a full cycle — record a payment, issue a receipt, produce an owner statement.