Three Common Pricing Models
- Per-unit pricing: Fair for small portfolios, expensive as you grow
- Tiered packages: Fixed limits on properties, units, and users. Clearest for budgeting and most common
- Per-user pricing: Suits offices with small teams and large portfolios
Hidden Costs to Ask About
- Setup fees charged once at account creation
- Data import — included or paid service?
- SMS and WhatsApp costs — charged per message and recurring
- Additional users — included or extra?
- Training and support — bundled or separate contract?
- E-invoicing compliance — included in the base tier?
Calculating True Cost Per Unit
Add everything you will actually pay over one full year: subscription, setup fees, expected messaging costs, and extra users. Divide by your unit count. This single number makes comparison fair across different pricing models.
Annual vs Monthly
Most systems offer 10-20% off annual payment. Do not commit to a year before testing. Start monthly or on a trial, confirm the system fits your workflow, then switch to annual.
When Cheapest Is Wrong
A cheap system without Ejar documentation support (complete lease data and status tracking) forces parallel workflows and double data entry. One without e-invoicing puts you in regulatory violation. One without a mobile app keeps you tied to the office. Calculate what you pay, then what you save.